Careers

Join i2p and work in an expanding company that boasts over 18 years of expertise and strives to offer its team exceptional working conditions.

The exceptional 2,300 square foot i2p offices in Terrebonne offer easy highway access. i2p ensures its employees have a good work-life balance, flexible schedules and can schedule service appointments outside of peak hours. i2p offers a range of benefits that include medical insurance, disability insurance, an employer-subsidized retirement scheme and attractive expense accounts.

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Job Offers

Junior computer technician (Level 1)

The Junior Technician is responsible for managing service requests and the IT workshop.

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Technicien informatique senior (Level 2)

The Senior Technician is responsible for managing service tickets, service calls at the clients’ premises, installing equipment, participating in complex projects and maintaining computer environments.

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Junior computer technician (Level 1)

Nature of work

The Junior Technician manages service calls and tickets opened by clients. They are responsible for directing client requests to the appropriate technicians. According to their experience and skill level, the Junior Technician will also handle certain service calls under the supervision of a Senior Technician.
 
Their daily tasks include configuring new work stations, laptops and mobile devices. This portion of the work requires the inventory to be managed effectively, and orders to be properly received from suppliers.
 
 

Main functions

  • Ensure service tickets are handled within the agreed response times
  • Assign the correct level of priority to service tickets opened by clients
  • Escalate service tickets to Senior Technicians or Network Administrators
  • Configure work stations and laptops according to the standards and information provided by the client
  • Manage the reception of orders from suppliers with Purchase Managers
  • Directly handle and manage service calls under the supervision of a Senior Technician
  • Install computer equipment at the clients’ premises
  • Manage inventory with Supply Chain Managers

Requested training

  • DVS in Computer Science
  • AEC or DEC in Computer Science
  • Relevant experience is an ass