Careers

Join i2p and work in an expanding company that boasts over 18 years of expertise and strives to offer its team exceptional working conditions.

The exceptional 2,300 square foot i2p offices in Terrebonne offer easy highway access. i2p ensures its employees have a good work-life balance, flexible schedules and can schedule service appointments outside of peak hours. i2p offers a range of benefits that include medical insurance, disability insurance, an employer-subsidized retirement scheme and attractive expense accounts.

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Job Offers

Junior computer technician (Level 1)

The Junior Technician is responsible for managing service requests and the IT workshop.

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Technicien informatique senior (Level 2)

The Senior Technician is responsible for managing service tickets, service calls at the clients’ premises, installing equipment, participating in complex projects and maintaining computer environments.

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Technicien informatique senior (Level 2)

Nature of Work

The Senior Technician handles service calls, both on and off site, as well as follow-up.  They participate in complex projects, such as server migration, introducing new technological or cloud solutions, etc.
 
They are responsible for the clients assigned to them. They regularly visit clients and carry out precise tasks for each one in order to maintain their computer environment.
 
The Senior Technician’s regular duties also include installing and replacing computer equipment (work stations, laptops, routers, switches, UPS, printers, etc.). 
 

Main Functions

  • Ensure service requests are handled within the agreed response times
  • Perform service follow-ups with clients
  • Escalate service tickets to i2p Network Administrators when necessary
  • Install computer equipment at the clients’ premises
  • Make regular visits to clients
  • Carry out general maintenance of computer populations
  • Participate in complex projects in collaboration with Network Administrators 

 Requested Training

  • AEC, DEC or Bachelor’s Degree in Computer Science
  • All relevant training and certifications are an asset
  • The candidate must have at least five years’ experience in a similar position
  • Bilingual (French and English)